Banquette
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Reservations and seating for rooms that fill every night.

Banquette runs the book, the waitlist and the floor for full-service restaurants, and puts what you know about every guest at their seat.

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Table 10

Mains firing

  • Brooks, party of 6
  • Booked 8:15 PM, seated 8:09 PM
  • $150 deposit held

Marlow tonight

Covers booked
142
Waiting
5 parties
Next table
9, in 4 min

The floor, live. Seat a walk-in and watch.

Banquette picks the table a good host would: the smallest free one that fits, nearest the door. Try it on Marlow's room on a Friday at 7:30 PM.

A waitlist that texts. Guests wait at the bar, not the door.

Each walk-in is quoted from the tables about to turn. When theirs is set, one tap texts them, and they reply from wherever they are.

Waitlist

5 parties

  • Delgado · 213 of 15 min

    At the bar

  • Whitfield · 424 of 30 min

    Next door

  • Sato · 39 of 25 min

    At the bar

  • Fontaine · 26 of 20 min

    Walking the block

  • Brennan · 54 of 40 min

    By the host stand

To Delgado, party of 2

Your table at Marlow is ready. Reply 1 to come in, or 2 for ten more minutes.

1

Last Friday, table by table.

Drag through service and watch every table turn. Banquette learns how long each table really takes, and builds tomorrow's book on it.

Time of service
5:00 PM
Covers so far
8
Tables seated
3 of 17
Average turn
None yet
No-shows
2%
was 9%
Friday covers
142
was 118
Wait quotes off by
3 min
was 14 min
Fridays used to be a clipboard and a lot of guessing. Now the host knows every regular by name before they reach the stand, and no-shows barely happen.

Elena Ruiz

Chef and owner, Marlow, Chicago

Priced per restaurant, never per cover.

One monthly price for each location. No booking fees on your own guests, and no contract.

Plans

  • Counter

    $119

    a month, per location

    For cafes and counter service with a handful of tables.

    Waitlist and texts · Floor plan · Online booking page

  • Dining room

    $249

    a month, per location

    For full-service restaurants that book every night. What most of our restaurants run.

    Everything in Counter · Deposits and no-show fees · Guest profiles and notes · Turn-time reports

  • Group

    Custom

    three locations or more

    For groups sharing guests, staff and reporting across rooms.

    One guest book for every room · Group reporting · Setup on site

Every plan: unlimited covers, unlimited staff logins, cancel any month.

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Questions from the host stand.

What owners and general managers ask before they switch.

  • Yes. Send us an export and we load your future book and guest history before your first night. Most moves take two days, and your booking link keeps working throughout.